Jean-Francois Cousin

Expressing gratitude to others generates positive energy in them, makes them feel valued, and willing to do more good. And neuroscience has demonstrated time and again that it makes you happier and healthier.

With so many daily tasks, constraints and unexpected disturbances at work, CEOs could be the least likely to achieve anything great at all. Those who succeed do a few things right. I chose 6 of them, which I hope, will help you make an impact.

To facilitate more robust anticipation-work, the first step is a step-back in order to confront reality and what can go wrong, with uncompromising objectivity. It also helps to educate staff about 'calculated risk-taking' and empower them to experiment.